Reviews
Virginia Elizabeth Aesthetics
Introduction to Reviews
Client feedback is essential to our practice — it helps us refine services, maintain high standards, and build trust with prospective clients. The Reviews page collects verified feedback and anonymized summaries from clients who experienced our skincare treatments, beauty services, and photography sessions at Virginia Elizabeth Aesthetics. We encourage honest reviews and are committed to responding to client feedback promptly and constructively.
Why reviews matter
Authenticity
Reviews provide first-hand perspectives on client experiences, results, and professionalism.
Decision-making
They help potential clients choose the right treatment and feel confident in their selection of our studio.
Continuous improvement
We recommend photographic timing for different treatments (e.g., dermaplaning before a beauty shoot) to ensure optimal skin texture and radiance.
What reviewers typically comment on
1. Treatment effectiveness
Clients frequently note improvements in texture, tone, and overall skin quality after a recommended series of treatments like microdermabrasion or micro-current therapy. Typical observations include:
- Smoother texture after multiple microdermabrasion sessions.
- Visible lifting and improved muscle tone following micro-current and ultrasound facials.
- Immediate softness and improved make up application after dermaplaning.
2. Professionalism and bedside manner
Many clients praise our calming studio environment, clear communication, and thorough consultations. Reviews often highlight:
- Detailed explanations of recommended plans.
- Careful screening for contraindications.
- Comfortable treatment environment and attention to hygiene.
3. Beauty services
Clients appreciate the natural-looking effects from lash lifts and brow lamination, often noting less time spent in their daily routine and increased confidence. Common themes:
- Woke up with curled lashes” — clients express delight at low-maintenance results.
- Brows that hold shape without microblading — appreciated by clients wanting non-invasive fullness.
4. Photography experience
Clients praise the approachable direction during sessions and the quality of final images. Frequent comments:
- Professional retouching that preserves natural appearance.
- Helpful coaching for posing and expression management.
- High-quality headshots suitable for websites and LinkedIn profiles.
Client Kind Words
"I have entrusted my skin care needs to Virginia for the past several years. I am impressed by her professionalism, passion, and genuine knowledge of skin care. After my first facial with her, my skin looked so bright and healthier. When I make an appointment with Virginia, she assesses my skin and tells me what I need and I always walk out of her spa feeling wonderful. She also possesses a skill with eyebrow micro blading... My eyebrows look so natural. Her work reflects precision and artistry, and her attention to detail is truly unmatched. She stays current with the latest techniques and products. I have had many different types of facials with Virginia and I have been extremely pleased. She is truly gifted."
Carol B.
Walpole, MA
"I have been a client of Virginia’s for more than a decade and am delighted to recommend her without hesitation. She has been my aesthetician for lashes, facials, and makeup for special occasions, and her work is consistently exceptional. Her attention to detail, professionalism, and genuine care for her clients truly set her apart. My lashes always look natural yet beautifully enhanced, her brow waxing is precise and thoughtfully shaped, my skin glows after her treatments, and her makeup for special occasions strikes the perfect balance between polished and radiant while still feeling like me. Beyond her technical skill, she creates a calm, welcoming environment and listens carefully to what I want, offering expert guidance when needed."
Ms. Shaw
Edgartown, MA
"Virginia consistently demonstrated professionalism, strong technical skills, and a genuine commitment to client care. She was knowledgeable in skincare treatments, facials, and product recommendations, and she maintained excellent relationships with clients. I even have clients here in Palm Beach, Florida still asking about her! Many clients specifically requested her services because of her attention to detail and ability to create a comfortable and welcoming experience. Virginia was reliable, organized, and maintained high standards of cleanliness and safety in the treatment room. I would confidently recommend Virginia to any practice seeking a skilled and dedicated esthetician."
Dana N.
Palm Beach, FL
"I have entrusted my skin care needs to Virginia for the past several years. I am impressed by her professionalism, passion, and genuine knowledge of skin care. After my first facial with her, my skin looked so bright and healthier. When I make an appointment with Virginia, she assesses my skin and tells me what I need and I always walk out of her spa feeling wonderful. She also possesses a skill with eyebrow micro blading... My eyebrows look so natural. Her work reflects precision and artistry, and her attention to detail is truly unmatched. She stays current with the latest techniques and products. I have had many different types of facials with Virginia and I have been extremely pleased. She is truly gifted."
Maria Elena L.
Needham, MA
"Getting a facial from Virginia is a total body experience and I always leave with beautiful skin and feeling totally relaxed! Having a facial at home was such a luxurious experience and I was amazed at how Virginia was able to transform an area of my kitchen into her workspace and still make it feel so Zen. Virginia uses medical grade products that soothe and treat my skin and I’ve added a few into my skincare routine. She is good at tailoring each facial to what my skin needs at that time. I always look forward to seeing her and highly recommend her services."
Anne F.
Wellesley, MA
"I highly recommend Virginia Elizabeth for lash services. I saw Virginia routinely for over 10 years. Her attention to detail is unparalleled. Different from the chain lash studios, Virginia takes the time to listen and provide custom looks as opposed to following a template. She would listen and cater my lash fill to what I had going on in my life; work trip, girls trip, fancy event, or everyday more casual look. You can’t go wrong trusting Virginia with your lash needs!"
Jessica N.
How we collect and verify reviews
We request reviews from clients after treatments and photography sessions via email follow-ups and provide direct links for convenience. Reviews published on third-party platforms (Google, Facebook) and those submitted through our site are cross-checked for legitimacy. We respond to reviews and invite clients to contact us if they have unresolved concerns.
Responding to criticism constructively
- Reach out privately to understand the concern.
- Review treatment notes and timelines.
- Offer corrective options or follow-up care when appropriate.
- Use the feedback to refine internal training and client communication
How to leave a review
After your visit, you will receive an email with instructions on how to leave feedback. You can also:
- Leave a review on our website review form.
- Share your experience on Google or Facebook and tag our studio.
- Send direct feedback via phone at (617) 797-7254 if you prefer a conversation.
Privacy and permission for published reviews
We ask for permission to publish full reviews and anonymize or summarize those where clients wish to remain private. Names and images appear only with explicit consent.
Testimonial
“My skin looked so bright and healthier after my first facial.”
— Carol B., Walpole, MA
“Our skin always reflected the high-quality products and treatments she provided.”
— Maria Elena L., Needham, MA
“My lashes always look natural yet beautifully enhanced.”
— Ms. Shaw, Edgartown, MA
“She creates a calm, welcoming environment and truly listens to her clients.”
— Ms. Shaw, Edgartown, MA
“Clients specifically requested her because of her attention to detail and care.”
— Dana N., Palm Beach, FL
“Our skin always reflected the high-quality products and treatments she provided.”
— Maria Elena L., Needham, MA
“She is incredibly gentle and makes every experience soothing and comfortable.” — Maria Elena L., Needham, MA
— Maria Elena L., Needham, MA
“Getting a facial from Virginia is a total body experience—I always leave relaxed with beautiful skin.”
— Anne F., Wellesley, MA
Transparency and ethical practice
We do not pay for reviews or manipulate ratings. Our goal is an honest representation of client experiences. Reviews are used to guide future clients and inform continual improvement of our services.
Frequently Asked Questions
What type of feedback do you accept?
We welcome all feedback about clinical results, customer service, studio cleanliness, photography experience, and overall satisfaction.
How do you handle a negative review?
We respond promptly and offer to resolve issues through follow-up care or additional consultation where appropriate. We document these interactions to improve processes.
Can I update my review later?
Yes. If your experience changes after follow-up treatment or resolution, you can update your review on the original platform.
Are reviews anonymous?
We publish anonymous or paraphrased reviews when clients prefer privacy. We always ask before sharing personally identifying information.
Do you post client images with reviews?
Only with explicit permission. We obtain written consent for any image used in conjunction with a review.
Contact and feedback channels
To share feedback directly or request a follow-up:
Call
(617) 797-7254 or email through the contact form on our site. We appreciate your time in helping our studio better serve the St. Augustine community.